Minimum purchase amount is £30.
In the unlikely event of being unable to fulfill part or all of an order, the customer will be refunded on to the card account used to place the order.
If we are unable to supply an ordered item, a similar item will be dispatched in replacement under customers confirmation.
The price of each item listed on the website excludes VAT and P&P.
The total price (including VAT and P&P) will be displayed when you check out.
Standard VAT will be applied. (20% checked on 21/03/2010)
Orders are dispatched every day Monday to Friday.
In the event that your goods do not arrive as quickly as you had hoped, please look at the date we posted the item on Delivery Note, as delays caused by courier are beyond our control.
The order will be delivered to the buyer's specified address, and it is his/her responsibility to make the necessary arrangements for taking delivery of the order.
If the seller has to redeliver the order due to non-delivery, the buyer must pay the postage costs.
Upon receipt of payment, we can then dispatch your goods.
CANCELLATION / RETURNS POLICY
Orders cannot be cancelled after they have been dispatched.
Un- paid orders will be cancelled in 3 days.
Upon receipt of an order, the buyer must check the items immediately, and inform the seller within 24 hours (via phone or email) if there are any damaged items or of an incorrect quantity. After this period the seller will not accept liability.
The seller will not accept items returned without their original packaging.
The buyer shall be entitled to a refund of any return postage costs or credit from the seller, if the seller has instructed the buyer to return the items.
Most items of costume jewellery are silver or gold plated and may taint over time in certain environments.
In the event of the buyer not receiving the goods within 14 days of placing the order, the seller must be notified within a further 3 days (via phone, email or fax) of the order date otherwise the seller will not accept liability.